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Project Manager - Operations

Project Manager - Operations

We are seeking an Operations Project Manager who specializes in managing operational projects within our tech-driven laundromat business.
How to apply
To apply for a position at dobiQueen, simply email your resume and optional work samples (like portfolios or code repositories) via the "Apply Now" button located on top and bottom of this page, with the job title as the subject. Ensure your resume showcases relevant skills and experience. If your application is a match, we’ll reach out to you for the next steps!

Overview

Are you a detail-oriented professional with a passion for driving operational efficiency and excellence? We are seeking an Operations Project Manager who specializes in managing operational projects within our dynamic, tech-driven laundromat business. In this role, you will oversee a variety of operational projects, from process improvements to facility expansions, ensuring they are executed seamlessly and contribute to our organizational goals.

Job function
Operations
Role type
Full-time
Work type
HQ, Kuala Lumpur

Key Responsibilities

Project Planning and Execution:

  • Develop Comprehensive Project Plans: Define project scope, objectives, resources, and timelines in alignment with organizational goals.
  • Lead Project Implementation: Oversee all phases of project execution, ensuring deliverables are met on time and within budget.
  • Coordinate Cross-Functional Teams: Work closely with various departments to ensure cohesive project execution.

Process Improvement and Optimization:

  • Identify Operational Inefficiencies: Analyze current processes to identify areas for improvement and increased efficiency.
  • Implement Process Enhancements: Develop and execute strategies for process optimization, aligning with best practices.
  • Monitor Outcomes: Track the effectiveness of implemented changes and adjust strategies as needed.

Stakeholder Communication and Alignment:

  • Facilitate Effective Communication: Act as the liaison between project teams, senior management, and external partners.
  • Ensure Stakeholder Engagement: Keep all stakeholders informed of project status, changes, and milestones.
  • Align Teams with Organizational Objectives: Ensure project goals are understood and supported across all levels.

Resource Management:

  • Optimize Resource Allocation: Manage project resources efficiently, including personnel, equipment, and budgets.
  • Vendor and Partner Coordination: Collaborate with external vendors and partners to secure necessary services and materials.
  • Cost Management: Monitor project expenses to ensure cost-effectiveness and adherence to budgets.

Risk Management and Problem Solving:

  • Identify and Mitigate Risks: Proactively recognize potential project risks and develop mitigation strategies.
  • Resolve Issues Promptly: Address project challenges with effective problem-solving techniques.
  • Maintain Project Quality Ensure all project outcomes meet the company’s quality standards and objectives.

Performance Tracking and Reporting:

  • Monitor Project Performance: Use key performance indicators (KPIs) to track project progress and success.
  • Prepare Detailed Reports: Provide regular updates to senior management on project status, achievements, and areas for improvement.
  • Continuous Improvement: Utilize insights gained to enhance future project planning and execution.

Team Leadership and Development:

  • Lead by Example: Demonstrate strong leadership qualities that inspire and motivate team members.
  • Foster a Collaborative Environment: Encourage teamwork, open communication, and shared accountability.
  • Support Professional Growth: Mentor and develop team members to enhance their skills and contributions.

Requirements

Education:

  • Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
  • Project Management Professional (PMP) certification is a plus.

Experience:

  • Minimum of 5 years of experience in project management within operations, preferably in retail, hospitality, or service industries.
  • Proven track record of successfully managing non-IT projects from inception to completion.
  • Experience with process improvement methodologies such as Lean or Six Sigma is desirable.

Competencies

Personal Competences:

  • Integrative Mindset: Aligning people and processes, fostering collaboration, and ensuring cohesive execution.
  • Super Coordinator: Exceptional organizational and coordination skills to manage complex projects.
  • Effective Communicator: Ability to convey information clearly and facilitate collaboration among diverse teams.
  • Team Player: Works well within a team environment, supporting others and contributing to collective goals.
  • Proactive Problem Solver: Anticipates challenges and takes initiative to address them promptly.

Job Competences:

  • Organizational Skills: Exceptional ability to manage multiple tasks, timelines, and stakeholders.
  • Communication: Excellent verbal and written communication skills; adept at facilitating discussions and conveying information clearly.
  • Collaboration: Strong interpersonal skills to work effectively with diverse teams.
  • Problem-Solving: Proactive in identifying issues and coordinating solutions.
  • Attention to Detail: Meticulous in tracking project details and ensuring accuracy.
  • Adaptability: Flexible in adjusting to changing priorities and operational needs

If you're a highly motivated individual looking to explore new technologies in the laundry space, we want to hear from you!